- Sam Flinkstrom
- Jan 6
- 2 min read
Happy New Year to everyone!
Over the past two months, I’ve been thinking carefully about how best to turn my campaign priorities into real action. As part of that process, I’ve spent time looking at how other municipalities manage their operations and at software systems I’ve encountered through my work as an engineer working with local governments.
What has become clear to me, is that many of the challenges we face as a town aren’t isolated problems, but rather, are the product of fragmented systems and outdated (or lack of any) workflows and procedures.
These fragments show themselves in how some capital improvement projects have been organized, budgeted, and executed. Projects like those on Roe Fields Drive that have been incomplete for years, work at the Transfer Station that was not fully scoped out prior to starting, the wavy sidewalk and curbing installation on Alder Drive, and most recently the Town Hall renovation being over-budget all expose gaps in the system/lack of system.
In the case of Town Hall, these gaps contributed to a confirmed over-commitment of funds beyond what had been allocated.
Related to permitting, the disagreement between the Town and Batham Properties, LLC likely would have never been able to get to the point that it did if procedures, management, and checks and balances were in place.
Less recently (May 2024), had financial and planning procedures with internal controls been in place, the health provider that was intending to occupy the old pharmacy would not have been pushed away and we would have another small business in Town in the currently vacant storefront.
More personally, accurate accounting, proper communication, and documented approvals for use of escrow funds for the major site plan review for Happy Valley would have prevented disagreements in what is owed to the Town for the process (still unresolved).
More human-facing, Town employees (and citizens) deserve a better system to provide feedback and file grievances that is auditable and maintains privacy and compliance.
These anecdotes and my own experiences led me to simplify my first-year priorities into one focus, implementing a town-wide Enterprise Resource Planning (ERP) system.
An ERP system connects permitting, procurement, project management, financial accounting, and other enterprise functions into a single, transparent platform.
Rather than chasing individual issues after they arise, this approach addresses the root cause which is a lack of organization across all departments and the siloing of data and communication.
Attached is a proposal I have written that I will be presenting at the Town Council Workshop this evening, 01/06/2026.
Thanks for reading!
Yours Truly,
Sam Flinkstrom